Refund Policy

1. Eligibility

• Refunds apply to your first payment on any paid plan (Start Up or Growth) made within the last 30 days.
• Requests submitted after 30 days from the original charge date are not eligible under this policy.
• Enterprise plans are billed under custom agreements; refund terms for Enterprise customers are defined in the applicable contract.

2. How to request a refund

Email Support@learnhow-guide.com with your account email and the reason for your request (optional, but helpful for our team). We aim to confirm receipt within 1 business day.

3. Processing time

Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or card provider.

4. Renewals

This guarantee covers your first payment only. Subsequent renewal charges are not covered, but you can cancel auto-renewal at any time from your account settings to avoid future charges.

5. Downgrades and partial use

Refunds under this policy are issued in full for the first billing period, regardless of how much of the Service was used during that time.

6. Questions